Terms & Conditions

These Terms & Conditions govern your use of iPlya (iplya.io), beach management software for beach and beach club operators. The service is provided by Henrik Hansen ("iPlya", "we", "us"), trading as iPlya. By creating an account or continuing to use the service you agree to these terms and enter into an agreement with Henrik Hansen.

1. The service

iPlya lets you map and manage sunbeds and parasols, take reservations, run a guest shop for orders placed from the sunbed, and track daily revenue. Features available to you depend on the plan you select (Basic or Premium).

2. Eligibility and account

• You must be of legal age and, if signing up for a business, have authority to bind it.
• You must provide accurate information and keep it up to date.
• You are responsible for keeping your login credentials confidential and for all activity under your account.

3. Acceptable use

You must not misuse the service. In particular, you must not:

• use it for unlawful purposes or in breach of applicable law;
• use it for fraud, spam or misleading your own guests;
• infringe the intellectual property or privacy rights of others;
• interfere with the security or integrity of the service — no malware, probing, penetration attempts, scraping, or circumventing technical or plan limits;
• reverse engineer, resell or redistribute the service.

4. Licence and intellectual property

We grant you a limited, non-exclusive, non-transferable right to use iPlya within the plan you have selected. We retain all ownership and intellectual property rights in the service, including its software, design, documentation and branding. You keep ownership of the data and content you enter (beaches, products, prices, orders) and grant us a limited licence to host and process it solely to provide the service.

5. Service level

We work to keep iPlya available and reliable, but we do not guarantee uninterrupted or error-free performance. Maintenance, third-party outages and factors beyond our control may affect availability. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

6. Payments, subscriptions and taxes

Premium is a subscription billed monthly at the price shown at checkout. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are governed by Paddle's Buyer Terms. Subscriptions renew automatically until cancelled; you can cancel at any time from your account, and access to Premium features continues until the end of the paid period. See our Refund Policy.

7. Suspension and termination

We may suspend or terminate access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time. On termination you may export your data within a reasonable window, after which it may be deleted.

8. Liability

To the extent permitted by law, our aggregate liability is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect, consequential or special damages, including loss of profits, data or goodwill. Nothing excludes liability for fraud, death or personal injury where such exclusion is not permitted by law.

9. Indemnity

You indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

10. General

These terms are governed by the laws of Spain, and the courts of Spain have jurisdiction over disputes, unless mandatory local consumer law provides otherwise. You may not assign this agreement without our consent; we may assign it in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control. We may update these terms and will publish the updated version on this page.

11. Contact

Henrik Hansen — support@iplya.io. For billing, refunds and invoices you can also contact Paddle at paddle.net.